Lediga jobb som Fin-, inrednings- och möbelsnickare i Falun

Dellner Couplers in Vika, south of Falun, is an expansive and international company that delivers sustainable, innovative and high-quality products and services to train operators and train builders worldwide. Our products consist of couplers, gangways and crash management systems for the railway industry.

As a Customer Service Coordinator you will combine both a service minded and a technical approach contributing to our company by giving support to our customers. You will have a direct communication with our customers and subcontractors as well as a close collaboration in the Customer service team and cross functionally within the company.

You are a part of our global Customer service team and report to Fieldwork & Customer Service Back Office Manager.

Your role


• Coordinate incoming customer quality issues.
• Organize and follow up ongoing issues to secure right prioritizations together with the team.
• Record quality issues.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Prepare correspondences and fulfill customer needs to ensure customer satisfaction.
• Engage in continuous improvement work to avoid structures or processes that may cause quality problems.
• Be aware of return of experience.
• Ready for frequent business travel.

We assume


• You have a Bachelors degree in Mechanical engineering or other relevant area, alternatively, several years of relevant work experience.
• You are fluent in written and spoken Swedish and English and have excellent computer skills.
• You take initiative, are service-oriented and flexible with very good communication and collaboration skills.
• You have a great sense of responsibility and take ownership.

Success factors


• This role requires that you organize and prioritize your work efficiently and are self-sufficient.
• You are motivated by problem solving and you have a strong technical interest.
• Knowledge in M3, Service Module or M-Files or other business system is a merit.

What can we offer you
If you desire to work in a global company that is coloured by openness, entrepreneurial atmosphere and professionalism, then Dellner is the right choice. Here at Dellner we pay great attention to develop the competence of our employees and we are always striving to offer career paths within the company if you want to take on new challenges. There are no doubts that the social interaction is important and we are actively working with our core values; Respect, Action, Joy and Team. We offer an exciting workplace in a modern sustainable company. Our headquarter in Vika, Falun is located next to the Vika lake with a beautiful view. The surrounding offers possibility for you to make some lunch-workout, either outside or in our small gym. During the summer you can enjoy your lunch on our pier just outside our office buildings. Dellner care for our employees’ health and offer a generous wellness allowance.

Dellner is a member of the Rekryteringslots Dalarna that offers support to your partner in the job search in the region.

Application
We look forward to your application no later than January 08th, 2023.

For more information
For more information about the role, please contact Fieldwork & Customer Service Back Office Manager, Wojciech Truszkowski [email protected] , +46725776120. For more information about the recruitment process, please contact HR Manager Mia Liljegren, [email protected], +46709704308.

Welcome with your application! Visa mindre

Would you like to be a part of our team to strengthen the Global Support Team at Dellner Service?

Dellner is an expansive and international company delivering sustainable, innovative and high quality products and services to train operators and train builders worldwide. Our products consist of couplers, gangways and crash management systems for the railway industry. Dellner Service is responsible for the life cycle maintenance of said systems and offers services such as major overhauls, upgrades, modernizations as well as spare parts and repairs. 

 

Your role

Your main responsibility as a Sales Engineer is to support our global sales teams with technical assistance and product expertise to create strong customer relationships and generate business. You are responsible to develop conceptual designs and overhaul proposals, following the customer´s specifications as well as our internal guidelines and procedures. A central focus in the role is your cooperation with our global sales teams and customers. Internally you will work in close cooperation with functions such as; global area sales managers, project management, engineering, RAMS/LCC, testing and customer service.

Some travelling is required in this position which is placed in Vika, Falun. You report to the Global Support Manager.

 

We assume

You have a BSc in engineering or equivalent.

2+ years of relevant experience within the area of the responsibility.

You are experienced in analyzing technical specifications and creating technical solutions/concepts.

You have experience with customer relations, presenting and selling your ideas.

Fluent in spoken and written English and Swedish.

CAD experiences is a bonus.

 

Success factors

Good technical understanding and analytical skills.

Ability to understand customer needs and strong communication skills.

Service and result oriented.

Well organized and structured in your work.

 

Application

Please register your application no later than September 5, 2021.

 

For more information

Please contact Global Support Manager, Magnus Andersson, [email protected] +46 70 305 024 90 or HR Manager, Mikael Schmidt, [email protected] +46 73 344 849 76.

 

Contact persons for unions

Unionen: Bhushan Nagendra +46 23 76 54 59

Sveriges Ingenjörer: Simon Lindgren +46 23 77 42 58

 
Dellner is one of the world’s leading suppliers of Train Connection Systems with 80 years of experience in the rail industry. The headquarter is based in Falun, Sweden. The company has 22 subsidiaries around the world and counts with more than 1200 employees globally. With steady and robust growth, Dellner provides its customers with solutions in couplers, gangways, front hatches, dampers, and crash energy management, as well as their complete service for the rail operators. Dellner has years of tested and proven experience in producing safe and reliable train connections, as well as in providing innovative, state-of-the-art, and cutting-edge products for its customers. In 2019, Dellner was acquired by the Swedish private equity company EQT. Visa mindre

GOveteran har i över 15 år inspirerat människor och företag att se affärsnyttan med personal som har kommit längre i karriären!
 

Vi är Sveriges första bemannings- och tjänsteföretag med pensionärer som medarbetare. GOveteran matchar pensionärers kompetens och önskemål om uppdrag med marknadens behov. Vår verksamhet bistår de allt fler pensionärer som vill jobba.

Detta ger dig och din organisation kompetens, erfarenhet, lojalitet och lönsamhet. GOveteran bygger en BRO mellan generationer med erfaren personal 50+ via Bemanning, Rekrytering och Omställning. Vi är över 25 franchisetagare som ger service på 65 orter i Sverige. Från Sundsvall till Malmö.

På GOveteran skulle vi aldrig drömma om att jämföra oss med rekryterings- och bemanningsbranschens största. Det har redan våra kunder gjort. Vår erfarenhet är att många affärskontakter rullar på slentrianmässigt i samma hjulspår. Därför vill vi bjuda in dig till en annan resa där personal 50+ med kompetens, erfarenhet, lojalitet och lönsamhet ingår i priset. Våra referenser och 10 000-tals andra kunder vet redan vad vi talar om.

Snickeriarbete men också allmänt hantverksarbete.
GOveteran har uppdrag inom allt från att bygga staket och trädäck, bygga uterum, riva och resa mellanväggar, lägga trägolv, bygga kök mm
Uppdragen är många och arbetsuppgifterna är varierande. Ingen dag är den andra lik.

Arbetsuppgifter
Allmänna snickeriarbeten.
GOveteran har uppdrag inom allt från att bygga staket och trädäck, bygga uterum, riva och resa mellanväggar, lägga trägolv, bygga kök mm.

Kvalifikationer (rubrik)
Vi söker en utbildad snickare med minst fem års erfarenhet av snickerier, samt att man under dessa år har räknat på jobb ute hos kund.
Du ska kunna ta eget ansvar och i stor del jobba enskilt ute hos kund.

Arbetet är i hög grad självständigt och ställer krav på att du är självgående, ansvarsfull och noggrann. 
Du behöver vara duktig på att tala svenska obehindrat för att kunna sköta kontakten med kunden och förstå uppgiften/instruktionen och alla kundens önskemål.
Egen bil är ett måste.
Egna verktyg är ett plus.

Kontaktinformation
GOveteran

Arbetsplats
Box 1160

18123 Lidingö Visa mindre